Building Your Liability Shield

BUILDING YOUR LIABILITY SHIELD is a workshop proven to limit your department’s exposure to legal liability. At American Emergency Preparedness, we work to define liability and expose the simple techniques to help mitigate it. Attendees will learn the basics and fundamentals of federal and state law and how it is applied to the form and function of their daily duties. 

This eight-hour power block of instruction will cover the following learning objectives:

·      Officer Safety.

·      Basic Liability.

·      Legal Terms.

·      Case Law.

·      Define Active Listening Skills.

·      Excited Utterances and the Legal Impact.

·      What Not to Say.

·      Basic Call-Taking Practices that are Often Forgotten.

·      Scene Safety.

·      People-First Communication (“Drop The Labels”)

·      The Power of A Name During Initial Interrogation.

·      Complacency

American Emergency Preparedness has been working with legal experts and line professionals to give your staff the best practices used in today’s emergency communications centers. As a veteran dispatcher, Lead Educator Ted Bourgeois understands the need for 911 specialists to have persistent training to promote best practices daily. Complacency and burnout can have a direct impact on your personnel and your center’s exposure to legal liability. Defining clear core values and mission statements can keep a center on track through even the most stressful times. We have worked with hundreds of centers across the country to develop a proven methodology for creating an environment that doesn’t apply labels, but instead applies honesty and ethics daily.

Methods of Evaluation:

Students are evaluated with attendance and participation in class activities, breakout sessions, and their individual level of participation. Certificates will be provided upon successful completion of this course.

Course Evaluations:  

Instructor and course evaluations are implemented at the conclusion of class and are available upon request.

Learning Objectives:

Outcomes will be defined by in-class verbal assessments by the instructor on record. A testing component can be added to all AEP workshops.

Methods of Instruction:

This in-person workshop will use the following methods of instruction:

• Lecture

• Individual & breakout sessions

• Individual & group presentations

• Instructor and student Q&A

The following materials are used during in-class instruction:

• Multi-media displays and recordings.

• Dry erase boards.

• Course handouts and materials, to be provided at the class location.

Note taking is mandatory. Laptops and iPads are welcome, and materials for writing and note-taking should be supplied by each individual student.

Workshop Length:  

This is an eight-hour block of instruction. Breaks and lunch are defined by the host and implemented as such.

Minimum and Maximum class enrollment:

Maximum student enrollment is 40, and minimum student enrollment is 25. These figures are for per-person class enrollments; flat rate classes have no minimum.

All AEP workshops meet the criteria for Public Safety Continued Education hours.

To enroll in this workshop, visit the South Dakota Attorney General’s Training Calendar. If you have any questions, e-mail booking@ameri-prep.com or call (401) 344-0054 between 8am-4:30pm Eastern time.