First Three Minutes course poster

Defining the 9-1-1 Professional:
The First Three Minutes

The first few minutes of any emergency is where most people can make the greatest impact. AEP will give your company the best first step in any emergency.

The National Safety Council has stated one dollar invested on Emergency training will return two to six dollars towards your companies bottom line. 

This dynamic eight-hour block of instruction will help to create best practices that can be used for every day workplace safety. Our classes are tailored to your needs. We will meet with your staff to ensure we enhance your established protocols giving them the tools to better handle any emergency.

In this time saving and cost-effective training style, AEP will train your staff with the common-sense fundamentals to handle any emergency. In this course you will learn the best way to interact with the EMS system. AEP’S first and only goal is to teach you the basics fundamentals on how to handle any emergency.

Our topics will cover:

  • The amazing impact a caller can make on a bad situation

  • How to think critically

  • Caller responsibility

  • How a cell phone can save your life

  • How to represent your location (location within a location)

  • How to obtain and effectively relay a suspect description

  • How to represent what is going on to the first responders

  • How to set up consistent organized training for your company

It’s our professional opinion complicated protocols and procedures are very rarely referenced in the critical time of an emergency. Call takers are the tip of the arrow in an emergency response. Your initial interaction with the EMS system might only be for a minute or so. If you can represent what’s going on properly and quickly you can save a life. Be the difference in a positive outcome.

This eight-hour power block of instruction is the fourth part of our Bridging the Gap series:

Defining The 911 Professional: The First Three Minutes
Stress Reduction Strategies: The Hero’s Choice
The Art of Leadership
Tactical Dispatching

Workshop Length:

8 Hours

All AEP workshops meet the criteria for Public Safety Continued Education hours.

To host this workshop, or if you have any questions, e-mail booking@ameri-prep.com or call (401) 344-0054 between 8am-4:30pm Eastern time.