End-of-phase meetings are more than just another item on the training checklist. They are a cornerstone of effective training programs, promoting open communication, aligning expectations, and propelling trainees toward success.
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During the training period, our focus is not on creating master dispatchers or call takers, but rather on equipping trainees with essential skills to succeed. The ultimate aim is for trainees to apply these core fundamentals in their daily work independently and as part of a team.
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